Terms of Service

These terms govern your use of SnapBot (the “Service”) - a browser extension and app that help you create and manage second-hand clothing listings. By using the Service you agree to these terms.

1. What SnapBot does

SnapBot helps you generate listings from your photos and manage your own marketplace account. It runs inside your own logged-in session on your device. You are responsible for the listings you create and for complying with the rules of any marketplace you use.

Age. You must be at least 18 years old to use SnapBot, the same minimum age the marketplaces it works with (such as Vinted) require.

2. Not affiliated with Vinted

SnapBot is an independent tool and is not affiliated with, endorsed by, or sponsored by Vinted or any other marketplace. Marketplace names are trademarks of their respective owners. Automating a marketplace may be contrary to that marketplace's own terms; you use these features at your own risk and on your own account.

3. Credits, subscriptions & payments

• Credits. Managed AI is paid for with credits (1 credit = 1 AI listing). New accounts receive a number of free credits. Purchased credits are added to your balance and do not expire.
• Subscriptions. Plans (Starter, Pro, Business) are auto-renewing subscriptions, billed monthly or yearly as you choose. Each includes a monthly number of AI listings. A subscription renews automatically at the price shown at purchase unless you cancel at least 24 hours before the end of the current period; your account is charged for the renewal within 24 hours before that period ends.
• Free trials. Where a free trial is offered, its length and the price that follows are shown before you start it. If you don't cancel at least 24 hours before the trial ends, the subscription starts and you are charged. We send a reminder the day before your trial ends.
• Cancelling. You can cancel anytime. In the iPhone app: Settings → your name → Subscriptions. In the Android app: Google Play → Payments & subscriptions → Subscriptions. On the website: the link in your receipt email. Cancelling stops the next renewal; you keep access until the end of the period you paid for.
• Payments. Purchases in the iPhone app are processed by Apple (App Store) and in the Android app by Google (Google Play), under their terms. Purchases on the website are processed by Lemon Squeezy, the merchant of record.
• Refunds. Because credits are consumed as you use them, purchased credits are generally non-refundable except where required by law. App Store and Google Play refunds are handled by Apple and Google under their policies. Contact support for any billing issue.
• Bring your own key. If you use your own AI provider key, you pay that provider directly and no credits are used.

4. Acceptable use

Don't use the Service to break the law, infringe others' rights, or violate a marketplace's terms in a way that harms others. Don't attempt to disrupt or reverse-engineer the Service beyond what the law permits.

5. Your content & takedowns (DMCA)

You are solely responsible for the photos, text and other content you provide, and you confirm you have the right to use it. Do not upload content that infringes anyone's copyright, trademark or other rights.

• Takedowns. If you believe content processed or made available through the Service infringes your copyright, send a notice to support@vintedbot.org with: your contact details, identification of the work, the material's location, a statement of good-faith belief, and a statement that the notice is accurate. We will remove or disable infringing material and, where required, register a DMCA designated agent.
• Repeat infringers. We may suspend or terminate accounts that repeatedly infringe.

6. Dispute resolution & class-action waiver

For users in the United States: any dispute arising out of or relating to these terms or the Service will be resolved by binding individual arbitration, not in court, except that either party may bring a claim in small-claims court. You and SnapBot waive any right to a jury trial and to participate in a class, collective, or representative action. If this class-action waiver is found unenforceable, the rest of this section does not apply to that claim.

For consumers in the EU/EEA and other regions: nothing here removes mandatory consumer-protection rights you have under local law, including the right to bring proceedings in your local courts; those rights apply regardless of the paragraph above.

7. No warranty

The Service is provided “as is”, without warranties of any kind. Marketplaces change their systems frequently, and features may break or be interrupted. We do not guarantee sales, views, or uninterrupted operation.

8. Limitation of liability

To the maximum extent permitted by law, SnapBot is not liable for indirect or consequential losses, lost profits, or account actions taken by a marketplace. Our total liability is limited to the amount you paid us in the previous three months. Nothing here limits liability that cannot be limited under applicable law (including mandatory EU consumer rights).

9. Changes & termination

We may update these terms; the “Last updated” date will change. We may suspend or end access for misuse. You can stop using the Service and delete your account at any time.

10. Contact

Questions? Email support@vintedbot.org.